Bik333 Privacy Policy — Your data is protected

1. Introduction

Welcome to bik333. This Privacy Policy explains what information is collected when you use the bik333 platform, how it is stored and used, and the steps we take to protect your privacy.

We believe you have every right to know exactly how your data is being used. That is why this Privacy Policy is written in plain, straightforward language so every point is clear to you.

By using the bik333 website or app, you are considered to have agreed to this Privacy Policy. If you have any objections, please contact us before using the platform.

2. What Information We Collect

Bik333 collects two types of data — personal information and non-personal (technical) information. Details are provided below:

Personal Information:

• Full name (as per national ID)
• Date of Birth & Age Verification Details
• Mobile number and email address
• Current & Permanent Address
• National ID / Passport Number (for KYC verification)
• Mobile banking account details (for transactions)

Technical Information:

• IP Address & Device Type
• Browser and operating system information
• Time Spent on the Platform & Pages Visited
• Gaming Activity & Transaction History
• Login time and location data

3. How We Collect Information

Bik333 collects your information through several methods. It is our responsibility to keep you informed about each of them:

• Directly Provided Information: Information you provide through registration, login, KYC forms, or support chat.
• Automatically Collected: IP address, device, and browser information are automatically logged while using the platform.
• Cookies & Tracking: Cookies are used on the website and app to better understand user behaviour and preferences.
• Transaction Information: Transaction confirmation details are received from your mobile banking provider during deposits and withdrawals.
• Third-Party Verification: Identity may be verified through government databases as part of the KYC process.

4. Purpose of Data Use

Bik333 uses your data only for defined, legitimate purposes. We never use your information for anything unnecessary. The primary purposes are:

• Creating, managing, and securing your account.
• Processing deposits, withdrawals, and other financial transactions.
• Completing age verification and KYC.
• Preventing fraud, money laundering, and other illegal activities.
• Providing customer support and technical assistance.
• Complying with applicable laws and regulatory authority requirements.
• Improving platform services and the overall user experience.
• Sending bonuses, promotions, and personalized offers (with your consent).

5. Data Sharing Policy

Bik333 does not sell your personal data to third parties. However, limited information may be shared in certain circumstances:

• Payment Providers: For transaction confirmation with mobile banking providers such as Mobile Banking, Nagad, and Rocket.
• Technology Partners: With cloud and server providers for platform operations, all bound by strict confidentiality agreements.
• Legal Obligations: When required by a court order or directed by a government body or regulatory authority.
• Fraud Prevention: Limited data may be shared with security agencies to prevent suspicious activity.

6. Cookie Policy

Bik333 uses cookies on its website and app. Cookies are small data files stored in your browser that help improve your experience.

Cookies We Use:

• Essential Cookies: For login sessions and security — these cannot be disabled.
• Functionality Cookies: To remember your preferences such as language and theme settings.
• Analytics Cookies: To understand platform usage patterns — with your consent.
• Marketing Cookies: To show relevant offers — you may opt out at any time.

You can disable non-essential cookies at any time through your browser settings. However, turning off certain cookies may limit some features of the platform.

7. Data Security Measures

Bik333 uses industry-standard technology and processes to keep your data secure. Our security framework is outlined below:

• 256-bit SSL Encryption: All data transfers are carried out through encrypted connections.
• Secure Server: Data stored on firewall- and antivirus-protected servers.
• Two-Factor Authentication (2FA): OTP verification option at login.
• Regular Security Audits: Regular security audits are conducted by third-party experts.
• Limited Access: Only authorized personnel may access data for specific, designated purposes.
• Data Backup: Regular backups are performed to eliminate the risk of data loss.

8. Your Rights

Under bik333's Privacy Policy, you have several important rights regarding your own data:

To exercise any of these rights, please contact our support team. Your request will typically be processed within 30 business days.

9. Data Retention Period

Bik333 does not store your data indefinitely. Specific retention periods apply to each category of information:

• Account Information: For the duration of account activity and up to 5 years after closure.
• Transaction Records: A minimum of 7 years as required by legal obligations.
• KYC Documents: Up to 5 years after account closure.
• Gaming History: Up to 3 years for dispute resolution.
• Cookie Data: When the session ends or after a maximum of 1 year.

Once the retention period ends, data is securely deleted or anonymized.

10. Privacy of Minors

Bik333 is strictly prohibited for anyone under the age of 18. We never knowingly collect personal information from minors.

Parents and guardians are urged to ensure their children do not use this platform. If you become aware of a minor's account, please notify our support team immediately.

11. Policy Changes

Bik333 reserves the right to update this Privacy Policy at any time. If significant changes are made, we will notify you by email or through a platform notification.

• The date of any changes will always be noted at the top of this page.
• Re-consent may be required for significant changes.
• Continued use of the platform after changes are made constitutes your acceptance of the updated policy.

We recommend reviewing this page regularly, especially when we send update notifications.

12. Contact

For any questions or requests regarding this Privacy Policy or your personal data, please reach out to our support team:

• Email: [email protected]
• Support: 24/7 live chat support (log in to the platform)
• Website: bik333.com

We will endeavour to respond to your privacy-related requests within 30 business days of receipt.